1. Information We Collect

 

1.1 Personal Information
 

We may collect the following personal data:

• Full name

• Email address

• Phone number

• Billing and payment information

• Company name (if applicable)

• Any information you provide when contacting us

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1.2 Vehicle & Transport Information
 

As a vehicle transport company, we also collect:

• Vehicle make and model

• Vehicle Identification Number (VIN)

• Vehicle condition (running / non-running)

• Collection and delivery addresses

• Transport preferences and scheduling details

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1.3 Automatically Collected Information

 

We may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent

• Cookies and tracking data

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2. How We Use Your Information

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We use your data to:

• Provide and manage vehicle transport services

• Arrange collection and delivery of vehicles

• Communicate with you regarding bookings and inquiries

• Process payments

• Improve our website and services

• Prevent fraud and ensure security

• Comply with legal obligations

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3. Legal Basis for Processing (UK GDPR)

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Under UK data protection law, we rely on the following lawful bases:

• Contractual necessity – to provide transport services

• Legal obligation – to comply with applicable laws

• Legitimate interests – to improve services and prevent fraud

• Consent – for marketing communications (where applicable)

 

4. How We Share Your Information

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We do not sell your personal data. We may share your data with:

• Transport partners / carriers / drivers to complete vehicle delivery

• Payment processors for secure transactions

• IT and hosting providers

• Legal authorities when required

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5. International Data Transfers

 

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

• UK-approved Standard Contractual Clauses (SCCs)

• Transfers to countries deemed adequate by UK authorities

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6. Data Retention

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We retain your data only as long as necessary to:

• Fulfill transport services

• Meet legal, tax, and regulatory requirements

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7. Your Rights (UK GDPR)

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You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

 

To exercise your rights, contact: contact@terraprestige.co.uk

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8. Cookies

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We use cookies to improve your experience. You can manage cookies through your browser settings.

 

 

9. Security

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We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

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10. Third-Party Links

 

Our Site may contain links to external websites. We are not responsible for their privacy practices.

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11. Changes to This Policy

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We may update this policy periodically. Updates will be posted on this page with a revised effective date.

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12. Contact Information

 

If you have any questions about this Privacy Policy, you can reach us at:

 

Terra Prestige® Limited

contact@terraprestige.co.uk

(312) 245-2454